Hyperbaric Chamber

Thank you for choosing The Wellness Medical! We are dedicated to ensuring your orders are delivered promptly and efficiently. Below are the details of our shipping policies and procedures: Shipping Costs Enjoy free shipping within the USA. Order Cut-Off Time Orders must be placed by 6:00 PM (Monday – Friday, GMT-05:00, Eastern Standard Time – Detroit) to be processed the same day. Processing & Transit Times Orders are processed within 1-2 business days. Delivery typically takes 4-7 business days. Shipping Methods Most orders are shipped via third-party freight carriers using 18-wheeler trucks. If your order requires freight shipping, we will contact you to schedule a curbside delivery appointment. Please ensure you provide a correct phone number at checkout for smooth coordination. Order Confirmation & Tracking After placing an order, you will receive a confirmation email verifying your order and payment approval. Once your order is shipped (within 1-2 business days), a tracking number and link will be sent to monitor your shipment’s progress. Address Changes Need to update your shipping address? Contact us within 24 hours of placing your order. Cancellations If you decide to cancel your order before it has been shipped, we can accommodate your request. If the order has already been dispatched, please refer to our refund policy. Damages & Issues Upon delivery, please inspect your order immediately. If you receive a defective, damaged, or incorrect item, contact us right away so we can evaluate and resolve the issue. We will provide return shipping for damaged or incorrect orders. Contact Us We appreciate your trust and are committed to providing a seamless shipping experience. If you have any questions or need assistance, feel free to reach out to our customer service team! Company Name: The Wellness Medical Phone: +1 (855) 512-6001 Email: support@thewellnessmedical.com Address: 600 N Broad St Ste 5 #3827, Middletown, Delaware 19709

We are committed to offering the best prices online. If you find a lower price from another online store, let us know—we’ll beat it, no questions asked! We want you to shop with confidence, knowing you’re getting the best deal on your order. Price Match Restrictions: Promotions such as rebates and buy-one-get-one-free offers are not eligible. The competitor must be an Authorized Retailer of the product. Price matches do not apply to discount or auction websites (e.g., eBay). The final price match includes the item price, sales tax, and shipping costs. Exchange orders and replacements are not eligible for price matching. Some exclusions may apply. If you have any questions or want to request a price match, contact us—we’re happy to help!

We offer a 30-day return policy, meaning you have 30 days from receiving your item to request a return. Return Eligibility To qualify for a return, items must be: In their original condition, unworn or unused, with tags attached. In the original packaging. Accompanied by a receipt or proof of purchase. How to Initiate a Return Contact us at support@thewellnessmedical.com to request a return. If approved, we will provide return instructions and the return address. Items returned without prior approval will not be accepted. Return Shipping Costs If the item is incorrect or damaged, we will cover the return shipping cost. If returning due to a change of mind, the customer is responsible for return shipping costs. Restocking Fee A 25% restocking fee applies to all returns. Return Shipping & Labels We only accept returns by mail. For damaged or defective items, contact us, and we will email you a return shipping label to download and print. Refund Process Once we receive and inspect your return, we will notify you of approval or rejection via email. If approved, your refund will be processed and issued to your original payment method within 3-5 business days. Delayed or Missing Refunds If you haven’t received your refund yet, try the following steps: Check your bank account again. Contact your credit card company, as it may take time for the refund to be officially posted. Reach out to your bank, as processing delays may occur. If you've completed these steps and still haven’t received your refund, contact us at support@thewellnessmedical.com. Damaged or Incorrect Items Please inspect your order upon arrival and notify us immediately if it is defective, damaged, or incorrect, so we can resolve the issue promptly. Exchanges We only replace defective or damaged items. If you need an exchange for the same item, email us at support@thewellnessmedical.com. Changing Your Shipping Address If you need to update your shipping address, contact us within 24 hours of placing your order.