Product Quality Guarantee

At The Wellness Medical, we are committed to providing high-quality products to ensure customer satisfaction. All items come with a manufacturer’s warranty—please contact us for specific warranty details.

What if my product arrives damaged?

• Upon delivery, inspect the packaging for any signs of damage.
• If you notice any damage, even to the box, make a note of it when signing for delivery.
• If you are unable to inspect the item but suspect damage, write "suspect damage" on the delivery receipt.
• If your item arrives damaged, please send photos to support@thewellnessmedical.com, and we will arrange a replacement or refund within 1 business day.

For any further questions or warranty inquiries, feel free to reach out to our customer service team.